⚓ The Paper Boat Den Store – Return & Exchange Policy
At The Paper Boat Den Store, every single piece of art, apparel, and decor is custom-printed on demand just for you the moment you place your order. Because we do not keep a warehouse of pre-printed inventory, we carry a unique return policy to keep our small art studio sailing smoothly.
🌊 Change of Mind, Size, or Color Exchanges
Because each item is custom-made to your exact specifications, we cannot accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind.
To ensure you love your order, please:
- Check the Size Guides: Review the detailed sizing charts provided on our apparel pages before checking out.
- Review Your Cart: Double-check your selected colors, quantities, and shipping address before submitting your order.
🛠️ Damaged, Defective, or Misprinted Items
If your order arrives damaged, has a manufacturing defect, or features a clear misprint, we want to make it right immediately!
Please follow these steps within 14 days of your package delivery date:
- Email us at Thepaperboatden@gmail.com with your name and order number.
- Attach clear, high-quality photos showing the damage, defect, or misprinted area of the item.
Once we verify the issue with our printing partner, we will gladly arrange a free replacement or a full refund at no extra cost to you.
Please note: We cannot accept damage claims or issue replacements if they are reported more than 14 days after delivery.
Thank you so much for supporting independent art and understanding our print-on-demand process!
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